Privacy Policy

I. General

Synergita accords enormous importance to your privacy. This privacy policy explains you what we do with any personal information that you provide to us while using our site. That's why we've created this Privacy Policy, which discloses our information gathering and dissemination practices.

II. Compliance with Privacy

Synergita is committed to protect the privacy of information that we collect from and about our website visitors. This Statement of Privacy (or “Privacy Policy”) applies to our https://www.synergita.com,https://blog.synergita.com and our applications – https://growth.synergita.com,https://demo.synergita.com ('application).

By accessing any part of our websites and our applications, you agree to be bound by and you will be deemed to have accepted this Privacy Policy in full. If you have any queries relating to this privacy policy, please contact us at privacy@synergita.com. Users are also requested to verify the privacy policy whenever they access our website and equip themselves with the current changes. Current users and any other users of the Site are subject to our present Terms and Conditions.

We strive to maintain appropriate procedural and technical security with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. We have deployed multiple security measures to prevent unauthorized access to data. Industry standard TLS protocol is used and so all the data transferred between server and client browsers are encrypted.

A. Personal Information:

At Synergita, we intend to protect the confidentiality and integrity of your personally identifiable information. We do not collect your personal information without your consent. Synergita Privacy Opt in

After reading and agreeing with the data consent provided, You may choose to give us personal information such as your name and address or e-mail identification address ('ID') that may be needed for business purposes and for future communications to you.

For Employees using our software for their employee performance and engagement software: Customer Organization which has signed up with Synergita owns this information and NOT Synergita. This data is protected through multi-tenant security model. As part of Synergita’s services, customers may load data into Synergita servers. Synergita will not share or distribute any such customer data except as provided in the contractual agreement between Synergita and customer, or as may be required by law.

B. Purpose of Sharing Information

The purpose of information collection is given as part of the consent. We may use your information only for the purpose stated and to the list of entities as per the consent given by you.

The purpose may be one or many of the following :

  • products or services you've requested; (b) when we have your permission: or (c) under the following circumstances:

  • To provide the information to trusted entities who work on behalf of or with Synergita Software under strict confidentiality agreements. These entities may use your personal information to help Synergita Software communicate with you about offers from Synergita and our marketing partners. However, these companies do not have any independent right to further share or disseminate this information;

  • To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

  • To share the information in order to investigate, prevent, or take action against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

  • To share the information in order to protect or enforce Synergita’s rights, usage terms, intellectual or physical property or for safety of Synergita or associated parties.

  • To share information about you if Synergita is acquired by or merged with another company.

Synergita Software will not be liable to any unsolicited information provided by you. You consent to Synergita Software using such information as per Synergita Software' privacy policy.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender.

C. Children’s data privacy protection

Synergita Software' websites are not directed at nor targeted at children. No one who has not reached the age of thirteen may use the websites unless supervised by an adult.

D. Rights of an Individual

Data Subject’s Request Turn Around Time
The Right to be informed 1 Month
The Right to access 15 days
The Right to rectification 1 Month
Right to Withdraw consent 1 Month
Right to object 15 Days
Right to object to automated processing 1 Month
The Right to Erasure 15 days
The right for data portability 1 Month
The right for restriction 1 Month
The right for notification obligation regarding the rectification/erasure of personal data or   
restriction of processing
15 days

The end users can remove their data managed in Synergita products anytime. The data will be removed from the servers upon termination of account. Refer to our Terms of service for more details.

III. Cookies and other technologies

Synergita is committed to respecting and protecting your personal data from unauthorized access at all times. We use cookies in a number of our webpages in our endeavor to individualize your browsing experience.

1.What is meant by cookies?

Cookies are small text files placed in your browser and uniquely identify you while storing your preferences. We aim to provide our users with compelling stories in the IT field and want to make sure this dynamic user experience is captured. Cookies are one way of connecting with you on a deeper level; a testament to our prospects experiencing transformational, long-term relationships over a decade of our existence.

2.Types of cookies we use?

Synergita uses first party cookies and third party cookies as well. We neither sell nor buy second party data. All cookies collected are anonymous data and does not contain any personal information. The first party data collected are cookie-based data, and it can include information gathered from business analysis tools and website analytics platforms.

The Following Cookies are Used in the Site:

Service provider Cookie name Cookie type Expiration Purpose
Google _ga Statistics 2 Years Used to distinguish users.
Google _gid Statistics 24 hours Used to distinguish users.
Google _gat Statistics 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.
Google AMP_TOKEN Statistics 30 seconds to 1 year Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request, or an error retrieving a Client ID from AMP Client ID service.
Google _gac_ Statistics 90 days Contains campaign-related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.
Google __utma Statistics 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exist. The cookie is updated every time data is sent to Google Analytics.
Google __utmt Statistics 10 minutes Used to throttle request rate.
Google __utmb Statistics 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exist. The cookie is updated every time data is sent to Google Analytics.
Google __utmc Statistics End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
Google __utmv Statistics 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
Google _ads/ga-audiences Marketing Session Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behavior across websites.
LinkedIn _bcookie Statistics & Marketing 1 year Browser ID cookie
LinkedIn _bscookie Statistics & Marketing 1 year Secure browser ID cookie
LinkedIn _Lidc Statistics & Marketing Current Session Browser ID cookie
LinkedIn _BizoID Statistics & Marketing 6 months LinkedIn Ad analytics
LinkedIn _BizoData Statistics & Marketing 6 months LinkedIn Ad analytics
LinkedIn _BizoUserMatchHistory Statistics & Marketing 6 months LinkedIn Ad analytics
LinkedIn _BizoNetworkPartnerIndex Statistics & Marketing 6 months LinkedIn Ad analytics
Hubspot __hs_opt_out Necessary 6 Months This cookie is set when you give visitors the choice to opt out of cookies.
Hubspot __hs_do_not_track Necessary 6 Months This cookie can be set to prevent the tracking code from sending any information to HubSpot.
Hubspot __hs_initial_opt_in Necessary 6 Months This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
Hubspot __hs_cookie_cat_pref Necessary 6 Months This cookie is used to record the categories a visitor consented to.
Hubspot hs_ab_test Necessary End of Session This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
Hubspot _key Necessary 14 Days The cookie name is unique for each password-protected page.
Hubspot hs-messages-is-open Necessary 30 Minutes This cookie is used to determine and save whether the chat widget is open for future visits.
Hubspot hs-messages-hide-welcome-message Necessary 1 Day This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
Hubspot __hsmem Necessary 7 Days This cookie is set when visitors log in to a HubSpot-hosted site.
Hubspot hs-membership-csrf Necessary End of Session This cookie is used to ensure that content membership logins cannot be forged.
Hubspot hs_langswitcher_choice Necessary 2 Years This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages.
Hubspot __cfruid Necessary End of Session This cookie is set by HubSpot’s CDN provider because of their rate limiting policies.
Hubspot __cf_bm Necessary 30 Minutes This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection.
Hubspot __hstc Analytics 6 Months The main cookie for tracking visitors.
Hubspot hubspotutk Analytics 6 Months This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
Hubspot __hssc Analytics 30 Minutes This cookie keeps track of sessions.
Hubspot __hssrc Analytics End of Session This cookie is also set to determine if the visitor has restarted their browser.
Matomo _pk_id Analytics 1 year Collects anonymous statistics on the user's visits to the website, such as the number of visits, average time spent on the website, and what pages have been read.
Matomo _pk_ses# Analytics 1 year Used by Matomo Analytics Platform to track page requests from the visitor during the session.
Matomo matomo.php Statistics Session URL with all parameters set to track the pageviews, goal conversion, and action.
Facebook _fr Marketing 3 months Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.
Bing MUID Marketing 1 year Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronizing the ID across many Microsoft domains.
Bing MUIDB Marketing 1 year This cookie is an analytics service provided that connects data from the Bing advertising network with actions performed on the Website.
Twitter personalization_id Marketing 2 years This cookie is set due to Twitter integration and sharing capabilities for social media.

From the above information you can find that our cookies include those of Google Analytics, Hubspot, LinkedIn, Matomo, Facebook, Bing and Twitter. For more information about the third party cookies we use refer to respective cookie policy section in their corporate website. With the collected data we provide personalized recommendation of content and information related to the product or service on your every visit to the page. It helps us better track user behavior and site performance with a goal to keeping your information anonymous and confidential.

Using our site analytics platform we collect cookie based anonymous data which includes the information about your interest shown on the product or service, site visits, videos watched, document downloads, demo requests and so forth. We make use of collected cookie-based anonymous data to run more dynamic and personalized remarketing ads on the product or service for which you have showed your interest.

Our Marketing team brings you closer to your preferences by sending you promotional emails and campaigns when you accept our Cookie policy. The first party data are the behavioral data which includes information such as number of visits, time on the site, pages viewed, site search keywords and so on. We may use such data to run targeted site remarketing campaigns and ad display campaigns to inform our service-related information which you have shown interest in: topics and subjects while browsing our website.

3.How do I accept or decline the cookies?

You can manage the functional or non-essential cookies in your browser. These settings are usually found within the ‘privacy’ section of browsers.

Chrome : https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=en
Firefox : https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
IE : : https://support.microsoft.com/en-in/help/17442/windows-internet-explorer-delete-manage-cookies

You can choose to accept or decline cookies, either by selecting accept or decline in the banner on your first visit (in the latter case we will try to set a cookie to record your preference for future visits), or by changing the settings in your web browser. Most web browsers are set by accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer. These settings are usually found within the ‘privacy’ section. For mobile devices these may be within the browser app settings.

By accepting our cookie policy you agree to the following:

  1. Customers and site visitors or end users of the website accept the use of cookies in his or her browser

  2. Synergita Software Cookie anonymous data may be utilized for the purpose of providing or improving services to customer and improve or enhance Synergita Software’ services in general;

  3. First party cookies that belongs to Synergita Software and the cookies utilized by Synergita Software from other analytics service provider and advertising platform providers are reasonably tested from malware and viruses, and are capable of (a) being erased by the user through normal browsing processes, and (b) being suppressed by normal browser processes such as voluntary selection of a ‘do not track’ setting or plug-in.

  4. Customers and site visitors acknowledges and agrees that Synergita’ product and service may be subject to privacy regulations governing the acquisition and use of data necessary for delivery of Synergita’ products and services.

  5. Customers and site visitors agree to obtain valid consent when required by governing privacy laws for data acquisition and use necessary for the delivery of Synergita’ products and services.

IV. Mailers

Synergita may, if you so choose, send direct mailers to you at the address given by you based on the consent provided.

V. Anti-Spam policy

Synergita Software recognizes the receipt, transmission or distribution of spam emails (i.e. unsolicited bulk emails) as a major concern and has taken reasonable measures to minimize the transmission and effect of spam emails in our computing environment. All emails received by Synergita are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, Synergita software hopes to minimize the effect of spam emails. Synergita Software reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action.

VI. Customer Testimonials And Blog Related Comments

Synergita posts customer testimonials on our web site which may contain personally identifiable information. We obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you would like to remove your testimonial, please write to privacy@synergita.com.

Our Web site offers publicly accessible blogs or community forums. Any information you provide in these areas may be read, collected, and used by others who access them. If you would like to remove your blog or comments, please write to privacy@synergita.com.

VII. Links to Non-Synergita websites

Synergita Software may provide links to third-party websites for your convenience and information. If you access those links through the Synergita website, you will leave the Synergita website. Synergita does not control those sites or their privacy practices, which may differ from Synergita Software' practices. We do not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties, including any social media websites featured on our website, is not covered by the Synergita Privacy Policy. We encourage you to review the privacy policy of any website before submitting your personal information.

We may also provide social media features on our website that enable you to share Synergita information with your social networks and to interact with Synergita on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that could be shared by those sites.

VIII. Privacy Policy Details

1. Effective Date:

This Privacy Policy on Personal Information ('Policy') is effective from 1st May 2018 and it supersedes all existing polices on the subject matter.

2. Applicability

This Policy applies to all Personal Data collected electronically by Synergita Software Private Limited and its subsidiaries or affiliated companies.

3. Definitions:

'Personal Data' for the purposes of this Policy means any information that relates to a natural person and is capable of identifying such person available or likely to be available with Synergita.

4. Objective of Policy:

Synergita takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy and to ensure the appropriate use of the information, Synergita utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.

5. Reasonable Security Practices & Procedures:

Synergita will take reasonable steps to ensure that all dealings in Personal Data, shall:

  • be processed fairly & lawfully;

  • be obtained only with the consent of the information provider;

  • be collected, only when:

  • the information is collected for a lawful purpose connected with a function or activity of Synergita; and

  • the collection of the sensitive personal data or information is considered necessary for that purpose.

  • be available for review by the information provider, as and when requested.

  • be kept secure against unauthorized or unlawful processing and against accidental loss, destruction or damage, as per the prescribed standards.

Disclosure of information : Synergita shall share your personal information , with your consent where the disclosure is necessary for compliance of a legal obligation or, where required by government agencies mandated under law to procure such disclosure.

Transfer of Information : Synergita may transfer your personal information to other entity as specified in the data consent form that ensures the "same level of data protection" that is adhered to by it.

Publication : Synergita shall also not publish your personal information and shall ensure that the information transferred to a third party is not further disclosed by it.

Right to opt out : Synergita respects your privacy considerations and hence provides an option to you, to not provide the data or information sought to be collected.

Further, you can also withdraw your consent which was earlier given to Synergita, and the same shall be communicated to Synergita software in writing to this (privacy@synergita.com) email address.

Authenticity : Synergita shall not be responsible for the authenticity of the Personal Data supplied to it by the provider, whose duty it is to ensure that the information provided by it or its employees is authentic.

Grievance Redressal : Any grievance or complaint, in relation to processing of information, should be sent to Synergita in writing to this (privacy@synergita.com) email address.

Grievances shall be redressed as expeditiously as possible.

6. Changes to this Policy

Please note that this Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent. We will post any Policy changes on this page. We will also keep prior versions of this Policy in an archive for your review.