Team Synergita provides a comprehensive support to all our customers. For any support and implementation help, please click here.
Synergita’s cloud-based performance management solution elevates your organization’s performance. It helps in eliminating the stress, time pressures, and employee dissatisfaction associated with a traditional performance management process.
Irrespective of which subscription plan (Gold/Silver) a customer is subscribed to, they are eligible for automatic access to software upgrades and product enhancements.
Our dedicated Implementation Services team guides you through the following:
|Since each organization has different needs and reporting requirements, Synergita is highly configurable and follows the change management process.|
We can enhance, add or edit existing features to suit the needs of our customers in a cost-effective way.
|HR Managers are the prime rulers of the software. They will be provided with Admin access to manage Synergita.|
They will be given a personalized training on the software, navigation flows, user interface and the cascading process. This training covers the following:
|Synergita uses Site 24x7 (https://www.site24x7.com) for monitoring the application availability across servers.|
The real time status of our production instances is available at http://statuscheck.synergita.com/.This report also shows the history of application availability for the past 3 months.
|Our support plan offers exemplary service which allows you to use the Synergita with Ø Disruption™.|
Our support team will provide our customers with unsurpassed support through call and email, with quick turnaround time.
Whether you are new to Synergita or an experienced user, we offer a wide range of support facilities to meet your needs via online knowledgebase/email.
Support team is around the corner to support you. We are just a buzz away !